> For the complete documentation index, see [llms.txt](https://docs.windsor.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.windsor.io/integrations/omnisend.md).

# Omnisend

In this document, we will connect Omnisend to Windsor and set up an automation.

1: In your [Windsor Dashboard](https://app.windsor.io), click "**Create Campaign**" in the campaigns section.

![](/files/r6YTDExzMGPRwKuY0SKi)

2: Enter the **campaign name**, select a **template** and click "**Next Step**".

![](/files/Q14fvadUN2p3S3cvA80X)

3: Fill out the video page details and click "**Create Campaign**".

![](/files/FdaQ6H8KpIo6uU0OATy1)

4: After creating the video page and setting up your campaign, click "**Automate Campaign**".

![](/files/zwnpMobQRQ11i7CbOeVS)

5: Select "**Omnisend**".

![](/files/Tnl23PrXXbkVOciamAhd)

6: You'll now need to grab the API key from Omnisend. You can find yours under "**Store Settings >** [**API Keys**](https://app.omnisend.com/o/my-account/integrations/api-keys)". Open this in a new tab. We'll get back to Windsor in a second.\
Create a new API key through the button in the top-right.

![](/files/LX9Kx6rL33y1qO7UCOPj)

And set custom permissions. Because Windsor only needs "Contact" and "Events" data, those permissions need to be checked.\
Click "**Save**".

![](/files/1XN6AUT4dQUkCoTQFlez)

7: Copy the API key and paste it into the Windsor tab and click "**Confirm**".

![](/files/GNCZcMdbdGoeJvByBaB7)![](/files/909fvaMVS2cxtp5tX7aB)

8: Now, we need to create a customer segment in Omnisend. We will tag customers in Omnisend with the tag you see in the "Generated Tag Name" box in Windsor. Copy that tag name.

![](/files/zzbs2Xvv2IflyfrrUTg9)

Move over to your Omnisend tab and navigate to "[**Audience > Segments**](https://app.omnisend.com/audience/segments/segments-list)" and click "**Create segment**".

![](/files/ku0h1lmisNk7NLY6mBZf)

Paste the tag name you copied in the filter and select the checkbox. Then click "**Save & show contacts**".\
Give the segment a name and hit "**Save**".

![](/files/v8lWCKYzuOYREVBBvlpO)![](/files/5d4w0tKdGTeZtgUtnVDT)

9: Now, we need to grab the segment ID, which we can get from the address bar in the browser. Select and copy the last part of the URL on this segment page.

![](/files/sU40CNEHnSmz9yXP1an6)

10: Paste this segment ID into the Windsor setup screen and click "**Confirm**".

![](/files/VUKeVQyc7wMxtetQyV4M)

On the next screen, you'll see an overview of the tags we're going to create. you can click confirm.

![](/files/tMsJZjdyx48rQ9gwO2VD)

You've now successfully integrated Windsor with Omnisend.

### Creating an automation

Now that Windsor and Omnisend are connected, we can create an automation that sends emails with Windsor videos.

1: Create a workflow. You can either select an existing one that we'll modify or start from scratch. Whatever you're comfortable with.\
The first thing we need to do is add a tag to a customer. You create this step after the trigger.\
The tag we're adding should match the campaign we're sending in Windsor (see step 8 above).

![](/files/yNXcLJU124Ynzpv8U1T3)

2: Add a delay for 24 hours. Windsor can take up to 24 hours to create a video and put it through our quality control.

![](/files/rDnfVscO7ZOiZr3DlrwZ)

3: Now we're going to create a conditional split where we check if a video was successfully created. It's possible some names get rejected by our quality control. We still want those people to receive an email, but these will not have a video.\
We do this by checking if a tag is added to the customer. This tag should match the campaign we created above.

![](/files/972qYXztadjtwsFiMfps)

4: Under the "Yes" branch, you can create your email and add the personalization.

![](/files/t4hGuHbE5FPIbSeeafpc)

5: We recommend adding a GIF thumbnail of the campaign video. In [this document](/windsor-dashboard/generate-personal-thumbnails.md), we explain how to grab the thumbnail.\
Add the image block and upload the GIF.

![](/files/Wtp3X1Xwm4Xj0Ik4lbPP)

With the personalize icon, you can link to your Windsor video of select the campaign. This should end with "video\_url". For example "windsor\_campaign-name**\_video\_url**".

You can apply the same method to a button or any link in the email.

5: Set up the rest of your workflow and click "Finish editing".

6: Now, for the final step: We need to *remove* the tag from the customer to avoid flooding Omnisend with tags.\
We do this by creating a new, empty workflow and create a trigger with the following configuration.

![](/files/1VYQYzyyEaTXx3jOxu73) 

* Create the trigger "Windsor video activity"
* Set the trigger filter to "tagToCleanup" is
* Find the Windsor campaign tag that ends with "needs\_video".

7: Now create an action to "Tag Contact", select "**Remove**" and remove the tag that ends in "needs\_video".

![](/files/XkyrB4fb9X4iGgp5bRjs)

8: Done!