E-Commerce Scripts
If you have any physical products with you, we recommend bringing it on camera. This is one of those things you can only do on video and helps people associate you, with the brand, and with the product. That's what personalization is all about 🙂
Marketing / Re-engagement campaign
Hey first name! {{your name}} here from {{company}}.
Thanks again for being a customer and supporting our business. These last two years have been a trying time for everyone, and your support really meant a lot to us. At {{company}} We've been working on something new. I've been getting really excited, and we're finally ready to show you...
{{show and talk about product}}.
Since you've shopped with us before, I'm including a coupon code that will give you X% off here. Please reach out if you've got any questions - our team would love to hear from you.
Abandoned Cart
Hey, First Name! {{your name}} here from {{company}}
Just noticed you started an order on our site. Wanted to reach out and see if you had any questions about the order, our process, shipping, or something else.
This last bit is relevant to some of our customers - if it applies to you, great. Otherwise, feel free to stop before this. It's meant to be a very short message, and the point here is just to get them to act. Chances are they will - you just can't ignore a personal video
The reason I'm reaching out - we look at all incoming orders and carts to plan ahead and manage our inventory. When an order sits in your cart for too long, we can't guarantee it'll be available when you finally hit purchase. So, please reach out if there's anything we can do to help with your decision.
Post Purchase
Hey First Name! this is {{your name}} from {{company}}.
I just wanted to say - a huge thank you for your order. Your support means so much to us. We're prepping your ... right now and will ship it over soon. By the time you watch this, it might already be on its way. If you have any questions, feel free to reach out. Someone from our team will get right back to you!
In the meantime, please follow us on Instagram - we're constantly posting about new deals, products. etc.
Once you receive your ..., and if you're happy with it, please give us a review on our site / tag us on a post with it on Instagram. It really does mean a lot to us. And, if you're not happy, reach out and we'll make it right. Once again, thank you so much!
Last modified 8mo ago